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Unified dashboard: All clients in one view without login switching
Tenant sync: Connect new clients in under 5 minutes
Cross-client analytics: Benchmark and compare tenant health
Build golden master policies in your tenant and deploy to multiple customer tenants at the same time
Track config drift from a specific version of a policy to know when changes have been made that you didn’t know about
Backups made when policies or their assignment changed, so its easy to roll back
Patch visibility: Track missing KBs across all tenants
Compliance tracking: Real-time status for every client
Policy drift alerts: Know when configurations change
RBAC build for MSPs: Offer Eido access to clients
Client portals: Give customers their own dashboards
SLA tracking: Monitor and prove service levels
Create Incidents in ITSM and PSA tools for your clients so issues can be handled as part of their standard flow and ITSM processes (with native ServiceNow connector or Webhooks)
Sent notifications to clients in the tools the use - Slack/Teams/email
Get notifications yourself (as an MSP) to get ahead of the issues your clients are seeing to address them before they are online
Average increase
in tenant capacity
Weekly per engineer
on manual tasks
From hours to minutes
for client reports
Keep your current stack. Eido integrates with the platforms you already use every day.
Route incidents directly to client-specific queues and workflows
MSP team alerts in dedicated channels for each client
Real-time notifications to your NOC and engineering channels
Connect any PSA, documentation, or monitoring platform
Connect your first tenant in 5 minutes. Most MSPs have all clients synced within two hours. Pre-built templates and reports work immediately. Generate your first client report before the onboarding call ends.
Lighthouse shows basic compliance percentages. Eido shows exactly which patches are missing on which devices. We automate reporting completely. Plus we cost 70% less than Lighthouse.
Eido integrates natively with ServiceNow, Webhooks, Teams, Slack and email. Alerts create tickets automatically with proper client mapping. Webhook support connects any other PSA tool.
Yes. Eido allows MSPs to securely provide clients with access to their own dashboards. Each client can only see their own data, maintaining privacy across all tenants. You keep the master view and retain control over all accounts. This is backed by role-based access control (RBAC), ensuring that clients only have access to their specific information, adding an extra layer of security. This also presents an additional revenue opportunity for your MSP.
